Frequently Asked Questions


Cancellation Policy


Smart Energy Event does not provide refunds.  However, we are happy to reassign a paid delegate pass to another colleague in your place. Please contact support@eventworx.ca if you have questions.

Do You Offer Free Registrations?


Sorry, there are no free registrations.  Thanks to the generosity of our partners, we are able to offer a limited number of complimentary registrations to Students in the smart energy sector. If you are interested in applying, go to our Host Program page and fill out an application form.  

I need help with my Registration.


Help is on the way!  Contact us at support@eventworx.ca and we will assist you.